redpipes is firmly committed to protecting the secrecy of your online data.
It is our goal to develop an online environment at redpipes that is easy to operate and is at all times considerate of the rights and expectations of our customers and other visitors to the redpipes website (http://shop.redpipes.de and http://redpipes.eu).
Contractual relationships with partners / third parties
Our website cooperates with various service providers (e.g. parcel tracking, safe credit card payment). Via the website referred to, our customers can, for example, access the online products and services of partner companies.
By using the services of the service providers, users of the website enter into a contractual relationship with the respective service provider that is governed by the corresponding contractual terms and conditions of the service provider. The sole responsibility for the legality and content of the services offered on the websites of the partner companies lies with the respective partner company whose contents are accessed via our website.
By using the services of a service provider, contractual relationships are created only between the respective partner company and the user, in accordance with the terms and conditions applicable to such contractual relationship.
redpipes shall be liable for damages arising from causes other than the detriment to life, body and health only to the extent such damage arises from wilful misconduct, gross negligence or the culpable violation of a fundamental contractual obligation on the part of redpipes or any vicarious agents (e.g. the delivery service) of redpipes. Any further liability for damages shall be excluded. The provisions of the German Product Liability Act and other mandatory legal statutes shall remain unaffected.
In the event of a negligent breach of a material contractual obligation, the liability of redpipes shall be limited in terms of nature and scope to such typical damages as may have been reasonably foreseeable at the date of the conclusion of the Agreement.
The content of the www.shop.redpipes.de,and www.redpipes.eu website is protected under copyright law. Any duplication of information or data including, without limitation, the use of texts, parts of texts or images, shall require the prior consent of redpipes.
Any information or data, the use thereof and the registration on the redpipes website, as well as any and all acts, tolerations or omissions in relation to the redpipes website shall be exclusively governed by German law. Place of jurisdiction shall be Ludwigsburg.
The security of personal data such as name, address, telephone number or email, is a serious and important concern for our company. Therefore, we conduct our online activities in compliance with the respective statutory provisions relating to data protection and data security. Below, you will find the information we collect and how we handle such information.
Personal data / types of use
As a principle, the protection of your personal data is of highest priority for redpipes. You decide whether or not you wish to make such data known to us, for example in the course of any registration, survey or the like. Such information on your part is relevant for your enquiry, but you provide it on a voluntary basis.
For certain operations (e.g. the shipment of parcels) it is necessary to transmit personal data to third parties (e.g. the postal service).
We will neither sell to any third party nor otherwise market any of your personal data!
At our company, the German Telemedia Act (TMG) and the German Federal Data Protection Act (BDSG) or other applicable legal provisions apply to any and all personal data transmitted to us.
We save and process your personal data only to the extent required to fulfil our contractual and legal obligations to you. Where we wish to use your data for further purposes, such as informing you of current offers, we will obtain your explicit consent. You may revoke such consent at any time without any formal requirements. For example, you may send your revocation to the following address:
Untere Muehle 2
In the event of your revocation, we will immediately discontinue any additionally permitted use of your data. Please understand that the processing of your revocation may in individual cases take up to 3 working days after receipt.
Exchange of data
In addition to the types of use described above, redpipes will transfer your data to third parties that are involved in the processing of your order or that participate in contracts. For example, if you place an order via our website, we will transmit your order information to redpipes partner companies and contractors who process and deliver your order to you. Data will only be transmitted to the extent required in order to fulfil or deliver your order or to process an enquiry. We will also transmit personal data to third parties where we are required to do so by law.
redpipes will not transmit any personal data relating to the users of our website if we do not have specific permission to do so. We do not sell user names or email addresses to any other companies that may send you unwanted advertising material or mail.
Third party advertisements or links to other websites displayed on our website may collect user data if you click on them or otherwise follow their instructions. We have no control over the data collected either voluntarily or involuntarily via advertisements or websites of third parties. We recommend that you read the privacy policies of the promoted websites if you have any concerns regarding the collection and use of your data.
Data automatically collected on our website / usage data
We welcome anybody to visit and use our website free of charge and to look at the products on offer. When you visit our website, we record your IP address (i.e. the internet address of your computer – not your email address) and other general usage data in order to assess which parts of our website you visit and how long you stay there.
Such data will be combined with the usage data of all visitors to our website in order to measure the number of visitors, the average time of the visits, pages visited, etc. The data we collect is combined and used for internal purposes only. This does not enable any identification of you as a person.
We use this combined data for evaluating our products, services and the news we make available via our website, as well as for monitoring use of our website and generally improving its content.
Duration of Storage of Personal Data
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.
Like many other commercial websites, redpipes sometimes uses the technology known as "cookies" to collect information on how you use the website, and to ensure your visit runs smoothly.
Our cookies neither disclose nor contain any personal data. Cookies cannot read any information from your computer or interact with other cookies on your hard disk. However, cookies enable us to recognize you when you revisit our website.
If you do not want your browser to accept cookies, you can deactivate this option in your browser settings.
Deactivation of cookies may prevent this website from functioning properly. You may not be able to access all the options and information on this website.
Google Analytics and Google AdSense
The redpipes websites utilises Google Analytics, a web analytics tool by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer and that enable an analysis of your use of the website. Usually, the cookie-generated information regarding your use of the website is transmitted to, and saved on, a Google server in the United States. In the event of an IP anonymisation on this website, however, Google will first shorten your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only by way of exception will the full IP address be transmitted to a Google server in the United States and shortened there. Google will use such information to evaluate your use of the website, to compile reports on the website activities and to provide other services to redpipes in relation to website use and internet use. Google will not combine the IP address transmitted by your browser via Google Analytics with other Google data. You can prevent cookies being saved by selecting the corresponding browser setting; however, we would like to point out that you may then not be able to fully use all of our website’s options. Furthermore, you can prevent collection and transfer of the data generated by cookies on (http://shop.redpipes.de and http://redpipes.euand relating to your use of the website (including your IP address) to Google, as well as the processing of such data by Google, by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout/eula.html?hl=de.
Embedding and use of links to social media (Facebook, et al.)
Links to external social network services such as Facebook, are embedded on our website, in particular in the areas displaying our products. The responsibility for the internet services of these social network services lies solely with their operators. Below you will find further information, categorised according to the corresponding social network service.
Our links to external social network services are compiled under redpipes own "Like" button, located in the products area. If you click on this button, another window will open and display the usual Facebook as well as a link to this part of our privacy declaration. Clicking on the "Like" button will not yet transmit any of your usage data to the social network services. Only when you click on the symbol of one of these social network services will you be re-directed to its website. You will be simultaneously connected to the server of the respective social network service. During such connection, the data relating to your use of our website (including your IP address) will only be transmitted if you are logged into your account at the respective social service network. Only then can you link the redpipes web pages you have visited to your account at the respective social network service and share them with other users of such services (e.g. on Facebook via the "Share" feature). This will also lead to a transmission of data to the respective social network service.
You will find the link to Facebook under the usual Facebook logo by clicking on the "Like" button for any of our products. Our website does not have the Facebook "plug-ins" such as the "Like" or "Recommend" buttons provided by Facebook for website embedding. The sole responsibility for Facebook and its website lies with Facebook Inc., 1601 S. California, Ave, Palo Alto, CA 94304, USA.
For further information regarding the purpose and scope of data collection, and regarding the further processing and use of your data by Facebook, see Facebooks’s own privacy rules. These are available online at http://de-de.facebook.com/privacy/explanation.php. There you will find, amongst other things, information regarding settings for the protection of your privacy and regarding your further rights regarding the collecting, processing and use of your data by Facebook.
Use of Youtube and Vimeo videos
On our website we use the services of Youtube and Vimeo for our videos
To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback of embedded YouTube videos is started, the provider sets "YouTube" cookies in order to collect information about user behavior. According to indications from Youtube, the use of those cookies is intended, among other things, to record video statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyond our control.
Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information on YouTube data protection can be found in the provider's data protection statement at: http://www.google.com/policies/privacy/
The same applies to videos that are viewed or downloaded from our website and stored on Vimeo.
Communication via email
We use email for services or in connection with information regarding our products/services. In these cases, we keep your email address in our files.
Protection of minors
Children/teenagers should not communicate any personal data to websites without the consent of parents or supervising adults. redpipes recommends all parents and supervising adults to instruct their children about the safe and responsible handling of personal data on the internet.
In any case, redpipes will not knowingly collect or in any way use or without authorization disclose or make available to third parties any personal data of children.
redpipes takes precautions to ensure the security of your personal data. Your data will be diligently protected against loss, destruction, manipulation and unauthorised access or unauthorised disclosure and transmission.
redpipes protects collected customer data by saving it on servers protected by passwords and "firewalls" to prevent unauthorised access.
redpipes does its utmost and implements state-of-the-art technology to provide you with a secure environment for the completion of your order; however, we cannot guarantee absolute security of your data.
We ask you to take every available precaution to protect your personal data when online. We encourage you to at least change your passwords on a regular basis, to use a combination of letters and numbers, and to ensure you use a secure browser when surfing the internet.
This website contains links to other websites. Some of these websites may use redpipes logos and trademarks and may look like the redpipes website, but are actually independently operated by third parties.
In the event of any difficulty or other problem in connection with third-party websites, we ask you to contact the respective service provider directly.
We encourage all users to familiarise themselves with these terms.
Any changes will be displayed on the website
Please check our website regularly in this respect.
Contact person for queries or information requests
Untere Muehle 2